Influencing and negotiating for successful outcomes

Brandheart Customer Service

Build the expertise of your key influencers to bring stakeholders across the line

A key factor in any organisation’s success is the ability of its people to negotiate with stakeholders and influence them. Equip your key influencers with a Brandheart’s Influencing and Negotiating for Successful Outcomes course to build their skills and credibility to bring stakeholders across the line to commit to policies, recommendations and proposals.

Find out more

Influencing and Negotiating for Successful Outcomes

Brandheart’s customised training course: Influencing and Negotiating for Successful Outcomes, is delivered in an immersion environment in which participants experiment with a range of influencing tools during workplace simulations.  Participants will enhance their skills, while building their self-awareness and increasing their understanding of the psychology and neuroscience that drive stakeholder  behaviour and commitment. 

This immersive and in-depth experience accelerates learning and maximises the ability of participants to apply skills and tools immediately back into their roles as key influencers for your organisation.  

Res 14

What they’ll gain

People who attend Brandheart’s Influencing and Negotiating for Successful Outcomes course will enhance their ability to:

  • be self-aware of their influencing style and adapt it for greater effectiveness
  • influence internal and external stakeholders to support your organisation’s goals, strategies, recommendations and policies
  • apply psychology and neuroscience research to overcome resistance to their ideas, recommendations, proposals and policies 
  • establish credibility quickly
  • apply a range of interpersonal communication skills to present their message with integrity and consideration for the views and dignity of others self-aware of their influencing style and adapt it for greater effectiveness
  • present their message with clarity, skill and confidence
  • establish an influencing strategy to achieve successful outcomes in workplace situations
  • apply listening and questioning techniques to get beyond positional conversations to understand the underlying interests, needs and concerns of others
  • apply a four-phase conversation framework to guide conversations with stakeholders towards desired outcomes

“The best course that I have attended in a very long time. It’s been such an informative, appropriate and enlightening two days. Found the simulations hugely valuable. This is one of the very rare occasions that I wished the course was longer! Top marks and I will be using the tools gained going forward!”

Participant, Financial Markets Authority

Duration

Brandheart’s customised Influencing and Negotiating for Successful Outcomes is typically a one to two-day programme of professional development, with pre-course preparation and post-course application activities. This course can also be delivered online as half-day modules.

We will work with you to customise this workshop to optimise results for your organisation.

Find out more