Workplace relationships and communication

Brandheart Customer Service

Building connected and collaborative relationships across your organisation

The success of any organisation’s performance and workplace culture is underpinned by the quality of the relationships and communication amongst its employees.  Enhance the capability of your people to build and sustain effective, productive and rewarding relationships with each other, with their people leaders, and with their customers and stakeholders.

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Workplace Relationships and Communication

Brandheart’s customised training course in workplace relationships and communication is an engaging and interactive way to help employees to become even more effective at building trusting, positive and productive relationships at work. They will develop a greater insight into what makes their relationships with their colleagues, their people leader and with their stakeholders and customers tick. Most importantly, they will get an insight into what they can do to do to make those relationships consistently successful and a positive experience (even outside of work).

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What they’ll gain

People who attend Brandheart’s Effective Relationships and Communication at Work course will enhance their ability to:

  • step out of unhelpful communication patterns to being a more conscious and effective communicator
  • overcome their personal barriers to effective communication
  • adapt their communication style for greater effectiveness in their professional  relationships
  • apply basic psychology tools to enhance workplace interactions
  • manage their own triggers and emotional reactions to others
  • live fully from their desired professional reputation and personal brand
  • courageously and skilfully apply a range of communication tools and strategies for influencing across their professional relationships
  • professionally and constructively handle a range of challenging stakeholder situations
  • increase their skill and confidence to raise their concerns and to constructively deliver feedback
  • constructively respond to feedback
  • enhance the overall level of trust, respect and openness across all their professional relationships

“I’m using a lot of what I’ve learned from the workshop and I’ve had really great experiences! I’m more open with communicating with my manager and other members in my team now and I’m using what I’ve learned from the workshop to establish fantastic relationships with new colleagues. I’m also more vocal in letting others know about my concerns which really helps me a lot in my work. Thank you so much for helping me analyse my relationships and how to handle them. It really made a big change in my outlook and my confidence.”

Participant, Ministry of Business Innovation and Employment

Duration

Brandheart’s customised Effective Relationships and Communication at Work is typically a one to two-day programme of professional development, with pre-course preparation and post-course application activities. This course can also be delivered online over half-day modules.

We will work with you to customise an Effective Relationships and Communication at Work course to optimise results for your organisation.

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